All purchases made in the online store www.classyandfashion.pt are subject to Portuguese law.

We do not make returns for customized products.

Since all of our items are personalized, we do not make any money refunds.

The consumer does not have the right to freely terminate the contract in the following cases:
• Goods made according to the consumer's specifications or personalized with or without engraving; < br> • Plate earrings, rings and pendants, for hygiene reasons.
• If the package does not contain the protective film, as well as cards that it contains in the package.
The deadline for exercising the right of free resolution expires 14 days from the day following the day on which you purchase or a third party appointed by you, other than the carrier, acquires physical possession of the goods or, in the case of being sent in separate parcels, of the last item. exercise your right of free termination, you must inform us of your decision to terminate this contract by means of an unambiguous statement (for example, letter sent by mail or email):

We do not make returns and / or exchanges of personalized items. (ex: recordings, other)



The return and exchange of products must respect the following conditions:
• Return of products in good condition, without any sign of use, with original and complete packaging and other elements that accompany the product, namely: warranty certificates, protective films and security labels, box;
• Any exchange or return must be accompanied by the respective invoice;
• Exchanges of personalized products according to the Client's specifications are not accepted (rings and rings made to measure, custom engravings, personalized jewelery etc ...);
• In case of shipment of the product, it is the responsibility of the Customer, namely costs, losses, damage that he may suffer during transport and delays.

All products will be checked on arrival at our service and only those who respect the conditions of exchange will be accepted for exchange / return.
CLASSY AND FASHION reserves the right not to accept products that do not fulfill these conditions .

present option is only possible to return to the buyer and not from the person who received the offer. in the case of those who received an offer, you can exchange it for another item.

We do not exchange / return earrings or personalized items with or without engravings.

All exchanges are only accepted for products of equal or higher value.