All purchases made through the online store www.classyandfashion.co.uk are subject to Portuguese law. Please note that you are buying from a private individual, so no cash back is possible.
We do not return returns for custom products.
We do not return money. Returns are made in voucher to discount within 3 years.
The consumer does not have the right to freely terminate the contract in the following cases:
• Goods made to consumer specifications or customized with or without engraving; < br> • Plate, hoop and pendant earrings, for hygiene reasons, if the packaging, in which they are located, is opened after delivery.
• If the packaging does not contain the protective film and cards which contains on the packaging.
The right to exercise the right of withdrawal shall expire 14 days from the day following the day on which it acquires or a third party appointed by it, other than the carrier, acquires physical possession of the goods or, if they are sent in separate parcels of the last good.In order to exercise your right of free termination, you must inform us of your decision to terminate this contract by means of a clear statement (eg letter sent by post or mail :)
We do not return or exchange custom items. (eg recordings, other)
Product returns and exchanges must meet the following conditions:
• Return of products in good condition, without any sign of use, with original and complete packaging and other accompanying elements, including: warranty certificates, protective films and safety labels; > • Any exchange or return must be accompanied by the respective invoice;
• Custom product exchanges are not accepted according to Customer's specifications (custom made rings and alliances, engravings, custom jewelry etc ...) ;
• In the case of shipment of the product, it is the responsibility of the Customer, namely costs, loss, damage that may suffer during transportation and delays.
All products will be checked upon arrival at our service and will only be accepted for exchange / return if they comply with the conditions of exchange.
CLASSY AND FASHION reserves the right not to accept products that do not comply with these conditions. .
We do not exchange / return earrings or custom items with or without engravings.
All exchanges are only accepted for products of equal or higher value.